The Customer FEST Show

The 2 day event has 4 tracks and close to 120+ speakers contribute through their experience across streamed sessions.

If 2020 & 21 has taught us anything, it’s that agility and flexibility are more important than ever. How do you continue to meet your customers’ expectations while the business landscape is changing so dramatically and becoming difficult to predict.

Against this background, The Customer FEST Show will examine some of these changes and look at new strategies required to stay relevant. Designing and delivering a stand-out customer journey in an ultra-competitive, uncertain, complicated and noisy world is hard. Sometimes, it can feel as if you are out in the wild trying to navigate with a broken compass.


The Programme connects leaders from a wide range of industries and disciplines to provide a cross functional learning and inspiration experience. We attract Executives and Directors from the Customer Experience, Marketing, Loyalty, Product Design, User Experience, Creative and Customer Service & Human Resource disciplines. Apart from these CEO’s from top organisations contribute on the leadership tracks on both days.

  • Senior Management (CEO, CMO, COO, CDO, CTO)
  • Customer Experience Heads
  • Customer Relations Heads
  • Digital Transformation Heads
  • Customer Engagement Leadership
  • Customer Service heads
  • Sales Head
  • Customer Loyalty Heads
  • Customer Operations Heads
  • Contact Centre Heads
  • Heads of Product Development and Innovation
  • Heads of UX
  • Chief Digital Heads
  • Technology Heads
  • Chief Marketing Officers
  • Heads of Consumer Insights and Analytics

For more information visit -

May 11, 2022 - May 12, 2022
08:30 AM - 09:00 PM (Asia/Kolkata)
JW Marriott Mumbai Juhu, Juhu Tara Rd, Juhu Tara, Juhu

This event has ended. Please contact organizer for more details.

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Organiser : KamiKaze B2B Media

KamiKaze B2B Media

Kshitij, 103 - 1st Floor, Veera Desai Road, Opposite Andheri Sports Complex, Andheri (W), Mumbai 400 058

Phone: (+91) 982 102 2236

Phone: (+91) 987 002 2364

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The Customer FEST Show

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