Managing Director Experian Credit Information Company of India Pvt. Ltd.
Ashish Singhal is Managing Director, Experian Credit Information Company of India Pvt. Ltd. (ECICI). Experian India is one of the leading data analytics and decisioning companies and the first credit bureau to be licensed in India under the Credit Information Companies (Regulation) Act, 2005. Through providing information and analytical services, Experian helps organisations and consumers manage the risk and reward of commercial and financial decisions.
Ashish comes with over 20 years of experience in Business Strategy, Technology, Sales & Marketing, Business Intelligence & Analytics, Product & Portfolio Management, Customer Experience & Engagement Management. In his current role, Ashish leads and expands Experian’s Credit Services, Consumer Services, Data Quality and Target offerings in India, along with building and establishing relationships with key stakeholders and regulatory bodies.
Prior to joining Experian, Ashish was heading the Internet Banking & Artificial Intelligence division of ICICI Bank. Ashish has also worked with Tata Motors, GE Capital and Standard Chartered Bank before starting his own BPO in 2002. His experience spans starting up of operations ranging from retail and corporate distribution network, online and direct to customer channels, telemarketing, cross sell strategy, structured finance business, credit bureau, sale of non-performing assets (NPA), CRM, campaign management, customer value management, BPO operations, data warehouse, analytics practice and developing embedded technology solutions for customers.
Ashish has been a panel member and speaker at various forums on Customer Relationship Management, Analytics, Start-up mentoring and Customer management across Asia Pacific. He was also recognized amongst the Top 10 Technology Heroes in India by PC Quest.
Ashish holds a B.E. in Mechanical from Delhi College of Engineering and a PGDBA in Marketing with Finance from Narsee Monjee Institute of Management Studies (nmims).
Executive Vice President Kotak Mahindra Bank Limited
Manish Agarwal is Executive Vice President - Digital Business. He was instrumental in launching Kotak 811 - India’s first full-service digital banking ecosystem.
As a part of the digital banking team, Manish responsibilities include providing strategy and direction to leverage the constantly evolving channels of Internet & Mobile for every aspect of the business and create visible differentiation in the mind of consumers.
Manish joined Kotak in 2007 and has over 20 years of experience in Sales & Interactive Services.
Prior to Kotak, Manish was with ICICI Bank and Sify, India pioneering Internet Company, where he managed the business development function for web-based solutions.
Manish has done is Graduation in Economics and post-graduation in Management from Ajmer University.
Manish was chosen among the Top 100 Fintech Leaders in Asia in the year 2016/2017/2018 by Fintech Asiain. He is a mentor at Zone Startup.